Doctors Now Charging Patients Extra For Asking Too Many Questions
MINNETONKA, Minn. (WCCO) â€“Â Susan Krantz has a medical and business background; but when she got her latest medical bill from a recent visit, the Minnetonka woman was perplexed.
â€śEven as a registered nurse, I canâ€™t figure out what this is,â€ť she said.
Krantz was upset when she opened a recent bill. Along with the list of procedures was the itemized charge of $50.06 for something she couldnâ€™t make out. When she questioned Park Nicollet, the response puzzled her.
â€śYou can be charged an extra office visit if you ask too many questions,â€ť she said. â€śI said I donâ€™t understand that, because isnâ€™t that what this visit is for?â€ť
Medical services are carefully coded for insurance purposes. As Park Nicollet explained to us, the billing has to accurately reflect the medical services provided. If the doctors feel their work goes beyond the scope of the visit, they must code that on the bill. Thatâ€™s to assure that coverage for a â€śwellnessâ€ť visit doesnâ€™t fraudulently cover care given to an â€śacute careâ€ť matter.
She added: â€śAs always the doctorâ€™s visit started out with her asking what questions do you have? And I had a little list. This one and this one and this one. And she said, OK.â€ť