Doctors Now Charging Patients Extra For Asking Too Many Questions
MINNETONKA, Minn. (WCCO) âÂ Susan Krantz has a medical and business background; but when she got her latest medical bill from a recent visit, the Minnetonka woman was perplexed.
âEven as a registered nurse, I canât figure out what this is,â she said.
Krantz was upset when she opened a recent bill. Along with the list of procedures was the itemized charge of $50.06 for something she couldnât make out. When she questioned Park Nicollet, the response puzzled her.
âYou can be charged an extra office visit if you ask too many questions,â she said. âI said I donât understand that, because isnât that what this visit is for?â
Medical services are carefully coded for insurance purposes. As Park Nicollet explained to us, the billing has to accurately reflect the medical services provided. If the doctors feel their work goes beyond the scope of the visit, they must code that on the bill. Thatâs to assure that coverage for a âwellnessâ visit doesnât fraudulently cover care given to an âacute careâ matter.
She added: âAs always the doctorâs visit started out with her asking what questions do you have? And I had a little list. This one and this one and this one. And she said, OK.â